Privacy Policy

Privacy Policy

Hocus Pocus Vitamins

Last updated: 31.07.2025

At Hocus Pocus Vitamins, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or purchase our products. We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

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1. What Information We Collect

When you place an order or interact with our website, we may collect the following personal data:

• Full Name

• Email Address

• Postal Address

We do not collect or store your payment card details. Payments are processed securely by trusted third-party providers.

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2. How We Use Your Information

We collect and use your information to:

• Fulfil and deliver your order

• Contact you with order updates or customer service queries

• Send occasional marketing emails (only if you have opted in)

• Comply with legal and tax obligations

We will never use your personal data for any purpose not outlined in this policy without your consent.

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3. Lawful Basis for Processing

Under UK GDPR, we process your personal data based on the following lawful grounds:

• Contractual necessity: To fulfil your order and provide customer service

• Consent: For sending promotional emails, if you’ve opted in

• Legal obligation: For record-keeping or tax compliance

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4. Sharing Your Information

We will never sell or rent your personal data.

We only share it with trusted third-party service providers when necessary, such as:

• Payment processors (e.g. Square, Stripe, PayPal)

• Email or marketing platforms (e.g. Mailchimp)

• Delivery partners or fulfilment services

All third parties we work with are contractually required to protect your data and comply with UK GDPR.

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5. How We Store and Protect Your Data

Your data is securely stored on protected systems and only accessed by authorised personnel. We take appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss of your personal data.

We only retain your data for as long as necessary to fulfil our services or comply with legal obligations.

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6. Your Rights

As a UK resident, you have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Request deletion of your data (subject to legal obligations)

• Withdraw consent for marketing at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: infi@hocuspocusvitamins.com

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7. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings. For more details, please see our [Cookie Policy] (if you have one — or this can be added later).

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please review it periodically to stay informed about how we protect your data.

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9. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Hocus Pocus Vitamins

Email: info@hocuspocusvitamins.com

Website: www.hocuspocusvitamins.com